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Frequently Asked Question!
Your order will be delivered within 7-8 days after it is ready for dispatch. Please note that the specific production days are mentioned in the product description. For further details or expedited delivery options, feel free to reach out to us on whatsapp or email. Details mentioned above!
Due to the customised nature of our gifts, we do not offer Cash on Delivery (COD) as a payment option. Each item is tailored to your specifications, requiring upfront payment to begin the production process. This ensures timely delivery and maintains the quality of our personalised products. We appreciate your understanding and cooperation in this matter. If you have any questions, please don’t hesitate to reach out to us on whatsapp or email. Details mentioned above!
We take pride in delivering top-notch quality customised gifts. Each product undergoes rigorous quality checks before shipment to ensure it meets our standards. If you have any concerns about the quality of your order, feel free to reach out to us on whatsapp or email. Details mentioned above! We’re committed to ensuring your complete satisfaction with every purchase.
We do not provide refunds or accept returns. However, if a product arrives damaged, we will arrange for a replacement. To qualify for a replacement, please ensure you record a complete uncut parcel opening video from start to end. Once verified to our satisfaction, we will initiate the replacement process. For further details, feel free to reach out to us on whatsapp or email. Details mentioned above!
**Answer:** Our delivery partners include Delhivery, XpressBees, Ekart, and Ecom, depending on the serviceability in your area. These trusted couriers ensure prompt and secure delivery of your orders. Rest assured, we work with reliable partners to ensure your package reaches you efficiently. For more details on the delivery partner serving your location or tracking information, feel free to reach out to us on whatsapp or email. Details mentioned above!
We prioritize your privacy by deleting your photos once the product is ready for production. Our commitment to data protection ensures that your images are securely handled throughout the process. Rest assured, we maintain strict protocols to safeguard your privacy at every step. If you have any further questions or concerns about photo privacy, please don’t hesitate to each out to us on whatsapp or email. Details mentioned above!